Operations Management–

  • Organisation management and facilities
  • Risk management
  • Recovery for organisations in crisis
  • Financial planning, acquisitions and mergers
  • Raising capital
  • Non-Executive Directorships
  • Medical directorships
  • Installation and improvement of clinical governance systems

Staff Development & Leadership Coaching–

  • Coaching and development of key executives
  • Management and temperament profiling
  • Candidate selection profiling

PR, Marketing and Customer Service–

  • Patient and consultant satisfaction studies
  • Marketing campaigns and market analysis
  • Press and PR
  • Management of negative reactionary press

Technology–

  • Helping hospitals adopt a digital approach in capturing new patients online
  • Developing cutting edge mobile healthcare applications
  • Developing websites that work seamlessly across all mobile devices
  • Creating online digital healthcare marketing (SEO) campaigns
  • Improving patient engagement and outcome through the use of the Internet
  • Helping hospitals adopt a digital approach to capturing new patients
  • Designing and defining appropriate technologies for
  • Develop and Host ‘knowledge hub and exchange’ for multi-disciplines
  • Design, Implemented and operate ‘Video conferencing technologies’ in rural areas
  • Develop localized community based services.
  • Develop sustainability models for rural tele-health
  • Provide technical training to healthcare practitioners
  • Capacity building for public healthcare providers (e.g. clinical, medical and general wellbeing)
  • Conduct field assessment to design value added service model for public and private healthcare service providers
  • We collaborate with our partners to develop and execute IT solutions that help doctors and nurses achieve better health outcomes by bringing important health information to the patient, align technological best practices with clinical needs and optimize research

Project Management –

A health system is made up of several components such as health policy and planning, human resources, financing, information, drugs, service delivery and monitoring, and evaluation. This is why strengthening a health system is so complex, needing detailed analysis of the dynamics and constraints in all areas.

We work across the project cycle from design and delivery to monitoring and evaluation. We also work in post-conflict and fragile states, where the health system has to be built or rebuilt from very little. Facility Design and Construction Management

OMH in conjunction with Heathfield International works with partners around the world to support all aspects of medical facility design and construction. Our services include site selection, preliminary space programming, facility layout and design according to clinical needs, construction management, commissioning and start-up of significant pieces of clinical equipment and guidance on effective management of a facility’s ongoing operation and maintenance.

Notably, OMH & Heathfield International has significant expertise in the design and development of cutting-edge research facilities. For example, we worked with the Italian government, providing technical and scientific direction to help design the Biomedical Research and Biotechnology Center (BRBC) in Sicily, Italy. Heathfield International  is presently responsible for construction management of this facility, anticipated to be complete in 2019; upon completion, the BRBC will include a biosafety level 3 containment laboratory.

 

Aid architecture and program design –

We are also proud of our work on aid architecture. We support global-level technical and funding sources and agencies to reassess, coordinate, and streamline the ways in which aid flows through them to countries. We support countries and development agencies to design and shape health systems, strengthen programs, and plan for next steps.

Supporting delivery –

We support the delivery of health policies and programs through long- and short-term technical assistance. We focus on building the capacity of health systems through a process of joint analysis, diagnosis, and agreement on ways forward. Our health systems experts work with ministries of health, health sector reform units, and other development agencies or stakeholders.

We jointly identify what might be constraining the performance of a health system and find ways to strengthen it. The solutions might lie in changing structures, management, financing arrangements, human resources, information systems, or how different ministries are connected. We also monitor, review and evaluate health programs against policies and plans.

 

Adding value

  • Supporting Developing countries to improve the health sector: We manage the WHO Department for International Development’s Technical Resource Facility, which provides technical assistance to the health sector in South East Asia with a focus on maternal, newborn, and child health. Assignments have included a cost-benefit analysis of mobile health units in India – the results of which saved the provincial government more than $38 million (2.5 billion rupees).
  • Results based funding for health: Programs based on results-based link incentives, such as cash, to the delivery of an agreed set of results. We evaluated the Health Results Innovation Trusts Fund: the largest global effort to test the application of results-based funding for health.
  • Towards universal health care in South Africa: Through the SARRAH program, we’re supporting the South African government as it develops national health insurance policies and pilots: a crucial reform in realizing universal provision of quality health services that is free at the point of use.